Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Velvet Empire Music Group ("Company," "we," "us," "our"). By accessing, browsing, or using the website velvetempiremusic.com and all associated digital services (the "Service"), you agree to be bound by these Terms in their entirety. If you do not agree to these Terms, do not use the Service. We reserve the right to modify these Terms at any time. Your continued use of the Service following any changes constitutes your acceptance of the modified Terms.

2. Use License and Restrictions

2.1 Limited License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for lawful, personal, non-commercial purposes only, subject to these Terms. This license does not include:

• Resale, reproduction, or commercial exploitation of any content.
• Modification, adaptation, translation, or creation of derivative works.
• Automated access, scraping, or data mining.
• Reverse engineering, decompilation, or circumventing security measures.
• Removal or alteration of copyright, trademark, or proprietary notices.

2.2 Prohibited Conduct: You agree not to:

• Violate applicable laws or regulations.
• Infringe on intellectual property rights of the Company or third parties.
• Harass, threaten, defame, or abuse other users or Company representatives.
• Transmit viruses, malware, or any harmful code.
• Interfere with Service functionality or security.
• Impersonate any person or entity.
• Collect or track personal information of others without consent.
• Use the Service for spam, unsolicited marketing, or phishing.

3. Digital Music Products and Licensing

3.1 Purchase Terms: All purchases of digital music products, albums, singles, and licensing agreements are final and non-refundable. Upon successful payment via Stripe, you receive a limited, non-exclusive, perpetual license to download and use the purchased content according to the license terms provided.

3.2 Delivery: Digital products are delivered via email within 3-5 business days of purchase confirmation. Delivery includes:

• MP3 audio files at the highest available quality.
• Lyrics sheet or liner notes (if applicable).
• Signed digital licensing agreement specifying permitted uses.

3.3 Single Track License: Purchase of individual tracks grants you a non-exclusive, perpetual license to:

• Download and store the track on personal devices.
• Use the track for personal, private enjoyment.
• Stream the track through personal music libraries or devices.

You may NOT:

• Share, distribute, or resell the track.
• Upload to streaming platforms, YouTube, or public services.
• Synchronize with video, film, or multimedia content.
• Modify, remix, or create derivative works without explicit written permission.
• Use for commercial purposes, broadcast, or public performance without licensing.

3.4 Album License: Purchase of full albums grants rights equivalent to the Single Track License, with additional provisions outlined in the delivered licensing agreement. Producer/Subscriber licenses grant extended rights (synchronization, remix, modification) as specified in the license document signed upon purchase.

3.5 License Exclusivity: Purchased tracks are exclusively yours upon purchase. No other party may purchase the same track, and it will be removed from public availability in the marketplace.

4. Intellectual Property Rights

4.1 Company Ownership: All content on the Service, including music, artwork, text, logos, designs, and compilations, is the exclusive property of Velvet Empire Music Group or its licensors. All rights are reserved. No content may be copied, reproduced, distributed, transmitted, broadcast, displayed, or otherwise used without prior written consent from the Company.

4.2 Artist Rights: All musical compositions, recordings, and artwork are the intellectual property of the respective artists and Velvet Empire Music Group. Purchase of a license does not grant ownership of the underlying work or intellectual property.

4.3 User-Generated Content: If you submit any content to the Service (feedback, messages, etc.), you grant the Company a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and distribute such content without obligation or compensation to you.

5. Payment and Refund Policy

5.1 Payment Processing: All payments are processed through Stripe, a third-party payment processor. By making a purchase, you authorize the Company to charge your payment method for the purchase amount plus any applicable taxes or fees.

5.2 No Refunds: ALL SALES ARE FINAL AND NON-REFUNDABLE. Digital downloads are non-refundable once delivered. No refunds will be issued for:

• Change of mind or buyer's remorse.
• Technical issues or device incompatibility (unless caused by us).
• Accidental purchases.
• Duplicate purchases.

5.3 Chargebacks and Disputes: Any attempt to dispute, reverse, or charge back a legitimate purchase will result in immediate termination of your account and all access to purchased content. Chargeback disputes may be reported to payment networks and could affect your ability to use payment services.

5.4 Pricing: We reserve the right to change pricing at any time. Prices are in USD unless otherwise specified. You are responsible for any applicable taxes or duties.

6. Limitation of Liability

6.1 Disclaimer of Warranties: THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES. THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

6.2 Limitation of Damages: TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE THAT GAVE RISE TO THE CLAIM.

6.3 Service Availability: We do not guarantee uninterrupted, error-free, or secure access to the Service. The Company is not responsible for:

• Service interruptions, downtime, or technical failures.
• Loss of access to purchased products due to technical issues.
• Data loss or corruption.
• Unauthorized access or security breaches (except where caused by Company negligence).

7. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its owners, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your violation of these Terms.
• Your use of the Service in violation of applicable law.
• Your infringement of third-party intellectual property rights.
• Any dispute with third parties relating to your use of the Service.
• Content you submit or transmit through the Service.

8. Account Termination

8.1 Company Right to Terminate: The Company reserves the right to suspend or terminate your account and access to the Service immediately and without notice if you:

• Violate these Terms or applicable law.
• Engage in fraud, abuse, or misconduct.
• Attempt to dispute a legitimate charge or initiate a chargeback.
• Infringe on intellectual property rights.
• Engage in harassment or abusive behavior.

8.2 Effect of Termination: Upon termination, your license to use the Service terminates, and you must cease all use immediately. Termination does not entitle you to refunds or compensation. Provisions of these Terms that survive termination include intellectual property rights, limitations of liability, indemnification, and dispute resolution.

9. Dispute Resolution and Governing Law

9.1 Informal Resolution: Before initiating legal proceedings, you agree to attempt to resolve any dispute by contacting the Company in writing at contact@velvetempiremusic.com and providing a detailed description of the dispute. The Company will attempt to resolve the matter within 30 days.

9.2 Binding Arbitration: If informal resolution fails, any dispute arising from or related to these Terms, your use of the Service, or any transaction shall be resolved by final and binding arbitration under the rules of the American Arbitration Association (AAA), administered by one neutral arbitrator. Each party shall bear its own costs and attorney's fees, and costs of arbitration shall be split equally unless the arbitrator determines otherwise. Arbitration shall take place in the United States, in English language, and judgment may be entered in any court of competent jurisdiction.

9.3 Exception: Notwithstanding the above, either party may seek injunctive or equitable relief in court to prevent infringement of intellectual property rights or breach of confidentiality obligations.

9.4 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles. You consent to the exclusive jurisdiction and venue of arbitration as specified above.

10. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or if that is not possible, it shall be severed. The remaining provisions shall continue in full force and effect.

11. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding your use of the Service and supersede all prior and contemporaneous agreements, representations, and understandings, whether written or oral.

12. Contact Information

For questions, disputes, or inquiries regarding these Terms, please contact us at: